Operations Manager

Winkel 43 is an iconic Amsterdam eatery located at the always bustling Noordermarkt in the Jordaan. A place where locals, market visitors, and tourists come together for a good cup of coffee, a hearty lunch, or a friendly drink on one of the sunniest terraces in the city. Where the first guests walk in the morning for our famous slice of apple pie, and you can join us in the evening for an accessible but flavorful meal from our monthly changing evening menu. Winkel 43 exudes warmth, hospitality, and authentic Amsterdam character.

As of 1 January, Winkel 43 will come under the management of Bartel, and therefore we are looking for a driven manager. In this role, you will support the floor and work with the team in daily operations. You will work closely with management and have plenty of space to develop your leadership skills and contribute to the next phase of our business. We're expanding! The former cafe/restaurant next door will be transformed and added to Winkel 43. As a result, we are looking for experienced hospitality enthusiasts who are eager to make this successful, a very exciting mission to work on together.

Does this sound like the step you’re ready for? Then quickly read on!

Job Description 

• Leading and guiding the team during your shift; 

• Responsible for the smooth running of your shift; 

• Coordinating reservations, stock management, and scheduling; 

• Being responsible for an excellent guest experience and service; 

• Point of contact for both guests and team members; 

• Daily responsibility for the quality and continuity of service; 

• Proactively thinking with the manager about improvements and innovations; 

• Collaborating with your team to achieve goals and improve the atmosphere; 

• Performing administrative tasks; 

• Ensuring compliance with HACCP hygiene standards. 

Your Profile 

• You always have a friendly attitude towards guests and staff; 

• You have at least 2 years of work experience in the hospitality industry; 

• You want to develop your leadership skills; 

• You are pleasant to interact with and easy to approach; 

• You have a strong sense of responsibility; 

• You are proactive and solution-oriented; 

• You are happy to work during the day and in the evening; 

• You are available on weekends.

What We Offer 

• An incredibly friendly team;  

• Opportunity for profit-sharing; 

• Staff discounts at all our establishments; 

• Many benefits; 

• Option for mental support through OpenUP; 

• Option for flexible payment; 

• Room for personal input and creativity; 

• Friendly staff outings; 

• Growth opportunities within an ambitious hospitality group; 

• Opportunity to participate in various training sessions for your development.